OneHSCode paid plans are digital SaaS subscriptions billed monthly through Paddle. This policy explains cancellations and refunds.
Digital subscriptions
Professional, Business, Integration, and Corporate plans are recurring monthly digital subscriptions. The Free plan does not require payment and is not billed through Paddle.
Monthly billing
Subscriptions are charged monthly in USD. Each billing period renews automatically unless you cancel before the renewal date.
Cancellation
You may cancel at any time through the billing portal or by emailing payments@onehscode.com. Cancellation prevents future renewals. Access typically continues until the end of the current billing period.
Refund eligibility
If you are unsatisfied with a new paid subscription, you may request a refund within 14 days of the initial charge for that billing period by contacting payments@onehscode.com. Refund approval depends on this policy, applicable law, and Paddle processing rules. Heavy usage far beyond normal plan limits may affect eligibility.
How to request a refund
Send your account email, plan name, charge date, and reason to payments@onehscode.com. Approved refunds are processed through Paddle. Processing times depend on your payment method and Paddle.
Account after cancellation or refund
After cancellation or an approved refund, paid entitlements end according to the refund outcome and billing period. Your account may revert to the Free plan or be restricted if required for abuse prevention.
Fraud and abuse
We may deny refunds where there is evidence of fraud, chargeback abuse, repeated refund misuse, or material breach of the Terms of Service.
Support contact
Billing and refund questions: payments@onehscode.com
Last updated: 2026-07-13